Shipping Policy

At Nimalas, we are committed to delivering your orders safely, securely, and on time. Please review our shipping and delivery guidelines below:

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Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

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Order Delivery Timeline

• Tamil Nadu Deliveries: Estimated 3 business days after dispatch.

• Other States: Estimated 7 business days after dispatch (excluding weekends and public holidays).

• Northern Regions: Deliveries may take an additional 2–3 business days beyond the standard timeline.

Please Note:
Shipping delays caused by natural disasters, strikes, or public holidays are beyond our control, but we will do our best to keep you informed.

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Delivery Partners

• Within Tamil Nadu: ST Courier / DTDC Courier / India Post

• Outside Tamil Nadu & Pondicherry: India Post

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Shipping Charges

• Free Shipping on orders above ₹500.

• ₹50 Shipping Charge applies on orders below ₹500.

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Order Tracking & Support

• Tracking details will be shared via WhatsApp once your order is dispatched.

• If you do not receive tracking information within 5 days of placing your order, please contact us via WhatsApp.

• Tracking issues must be reported within 7 days of dispatch.

Important:
For any delivery or product-related issues, a 360-degree unedited parcel opening video (without pause or cut) is mandatory for claims or support.

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Address & Delivery Issues

• Please double-check your shipping address, mobile number, and pincode during checkout to avoid delivery delays.

• We are not responsible for non-delivery or delays due to incorrect address details.

• Re-shipping charges will apply if a package is returned due to an incorrect address or failed delivery attempt.

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Contact Us

For any queries regarding your order, shipping, or delivery, please reach out to us:

📍 Address: Woraiyur, Trichy – 620003, Tamil Nadu, India
📧 Email: nimalasownhandstock@gmail.com
📞 Phone: +91 98800 09698